Hi, we’re changing the way healthcare communicates.
Medchat helps teams easily deploy custom chatbots that enhance communication and automate workflows.
Trusted by great companies
A fully integrated suite
Hundreds of healthcare organizations of all sizes—from startups to enterprise—use Medchat to increase revenue, drive down costs, and automate manual processes.
Transform how consumers interact with your organization by providing modern communication tools at scale.
Leverage cutting-edge machine learning models to rapidly build and deploy custom bots for workflow automation.
Robust data pipeline and warehouse gives you access to structured data for actionable business insights.
Analyze data for powerful insights
Secure from top to bottom.
Every design decision at Medchat begins with the safety and privacy of your data. Risk assessments, infrastructure as code, continuous integration, secure development lifecycle, automated deployments, strict access and privilege escalation controls, vigilant monitoring, regular audits, and a community of top security researchers that ensures no stone goes unturned.
Used Across Healthcare
We work with organizations across the healthcare spectrum to deliver exceptional experiences to today’s healthcare consumer - without hiring an army.
Improve patient access, reduce contact center cost, and automate common workflows.
Acquire more patients, offer self service, and decrease staffing costs.
Increase enrollment and improve support. From purchasing a plan to filing a claim.
Enhance patient service and communication while capturing new business.
Pharma & Market Access
Improve patient & provider access to life saving treatments and drive program compliance.
Improve trial enrollment, engagement, and compliance from protocol to FDA submission.
Every organization is unique. This is why Medchat takes a custom approach for each integration. From omnichannel, to embedded interfaces, to custom bots. We provide custom integration options to meet the specific needs of our customers.
- Electronic Health Record (EHR)
- Customer Relationship Management (CRM)
- Practice Management System (PMS)
- Clinical Trial Management Systems (CTMS)
- Laboratory Information Management System (LIMS)
- Patient Recruitment Systems (PRS)
- Medical Information Management
- Electronic Care Report Form (eCRF)
- And much more...