Hi, we’re changing the way healthcare communicates.

Medchat helps teams easily deploy custom chatbots that enhance communication and automate workflows.

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Trusted by great companies


Vanderbilt
TruHearing
Covenant
SimonMed
WellSpan
Aeroflow

A fully integrated suite

Hundreds of healthcare organizations of all sizes—from startups to enterprise—use Medchat to increase revenue, drive down costs, and automate manual processes.


Create bots in minutes using our visual flow builder. Handoff to live agents or automate after hours conversations.

Rapidly build custom, production-ready chat bots using real-time webhooks that automate complex workflows.

Transform how consumers interact with your organization. Efficiently handle inbound communication and capture new patient leads, right on your website.

Best-in-class symptom checker and Triage Bot to effectively guide patients to the appropriate level of care. Clinically validated with over 96% accuracy.

Automate low-level interactions by helping consumers help themselves. Powerful AI allows consumers to self-serve 24/7/365 - no agents necessary.

Increases patient response rates for more effective communication at every step of the healthcare journey.

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Block Group How can I help you today? Schedule new appointment Check-in for an appointment (I’m here) Change or cancel an appointment Chat with a live agent Block Group Great. To protect your privacy, let me first verify your identity. Last name Last four digits of your SSN Modern Health How can I help you today? Schedule an appointment Great. To protect your privacy, let me first verify your identity. Last name Last four digits of your SSN

Secure from top to bottom.

Every design decision at Medchat begins with the safety and privacy of your data. Risk assessments, infrastructure as code, continuous integration, secure development lifecycle, automated deployments, strict access and privilege escalation controls, vigilant monitoring, regular audits, and a community of top security researchers that ensures no stone goes unturned.

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Used Across Healthcare

We work with organizations across the healthcare spectrum to deliver exceptional experiences to today’s healthcare consumer - without hiring an army.

Hospital/Health System

Improve patient access, reduce contact center cost, and automate common workflows.

Physician Practice

Acquire more patients, offer self service, and decrease staffing costs.

Health Plan

Increase enrollment and improve support. From purchasing a plan to filing a claim.

Retail

Enhance patient service and communication while capturing new business.

Pharma & Market Access

Improve patient & provider access to life saving treatments and drive program compliance.

Clinical Trials

Improve trial enrollment, engagement, and compliance from protocol to FDA submission.

Endless Integrations

Every organization is unique. This is why Medchat takes a custom approach for each integration. From omnichannel, to embedded interfaces, to custom bots. We provide custom integration options to meet the specific needs of our customers.

  • Electronic Health Record (EHR)
  • Customer Relationship Management (CRM)
  • Practice Management System (PMS)
  • Clinical Trial Management Systems (CTMS)
  • Laboratory Information Management System (LIMS)
  • Patient Recruitment Systems (PRS)
  • Medical Information Management
  • Electronic Care Report Form (eCRF)
  • And much more...