Grow revenue, reduce costs, and improve all levels of the patient experience. MedChat is an all-in-one access platform for forward-thinking healthcare organizations.
Seamless patient access you and your patients will love.
Two-way texting for higher outbound response rates.
Increase productivity and enhance company culture.
Automate your conversations,
Automate patient inquiries with Answer Bot.
Actionable appointment reminders integrated directly into your EHR.
Backed by powerful AI and machine learning, MedChat's Answer Bot automates patient interactions - no agent needed. Our built-in intelligence performs a continuous gap and trend analysis to improve it's interactions over time.
Installs on your website, portal, or mobile app in minutes to more efficiently handle inbound patient communication and capture new patient leads. Advanced machine learning acts as a co-pilot to supercharge agent productivity.
Augment agents and automate communication - 24 hours a day. With MedChat, you can deploy autonomous bots per topic or department to increase agent efficiency and reduce costs.
MedChat’s Two-Way Texting solution allows your staff to text with patients while seamlessly moving the conversation to secure Live Chat when needing to collect PHI. Impossibly easy access to your organization removes patient access barriers and heightens patient satisfaction.
Bring all your team's communication together with a deep focus on compliance and security. Team Chat is a centralized hub for real-time conversations and collaboration that fosters a healthy, high-performing culture.
MedChat’s reminder engine integrates directly with your EHR platform to deliver targeted, actionable appointment reminders via text, phone, or email. Patients can easily reschedule directly from the reminder ensuring optimal appointment recapture and schedule utilization.
We work with businesses across the healthcare spectrum to perfect the way our solutions support and improve every type of operation.
Pharma & Market Access
Medchat has provided us with a new level of care for our centers and their patients. They have helped up our standards in communication resulting in quicker and better patient care.
Every design decision at MedChat begins with the safety and privacy of your data. Risk assessments, infrastructure as code, continuous integration, secure development lifecycle, automated deployments, strict access and privilege escalation controls, vigilant monitoring, regular audits, and a community of top security researchers that ensures no stone goes unturned.