Smart HIPAA-compliant patient Live Chat, Two-Way texting, and internal Team Chat. MedChat is an all-in-one communication platform for forward-thinking healthcare organizations.
Grow your healthcare organization faster and manage patient communication like never before — for much less than the cost of your call center or front desk operation.
Install live chat on your website or mobile app in minutes to more efficiently handle inbound patient communication. Then patients can reach your organization with a click of a button, connecting with the right person at the time that’s right for your patient.
Communicate with your patients through robust Two-Way Texting. MedChat’s Texting + Live Chat solution allows your staff to text with patients while seamlessly moving the conversation to secure Live Chat when needing to collect PHI - ensuring compliance in all interactions.
Your patients can even send a text to your practice to start a conversation with you. Impossibly easy access to your organization removes patient access barriers and heightens patient satisfaction.
Bring all your teams’ communication together with the productivity solution healthcare has been waiting for. A centralized hub for secure real-time conversations and collaboration that fosters a healthy, high-performing culture.
We work with businesses across the healthcare spectrum to perfect the way our solutions support and improve every type of operation.
Pharma & Market Access
Medchat has provided us with a new level of care for our centers and their patients. They have helped up our standards in communication resulting in quicker and better patient care.
Every design decision at MedChat begins with the safety and privacy of your data. Risk assessments, infrastructure as code, continuous integration, secure development lifecycle, automated deployments, strict access and privilege escalation controls, vigilant monitoring, regular audits, and a community of top security researchers that ensures no stone goes unturned.