Changing the way health systems communicate
MedChat is the new standard for healthcare communication and intelligent automation at scale.
Great companies trust us
of consumers wish the digital healthcare experience was smoother and more intuitive. Similar to experiences with Amazon, Netflix, or Uber.
of consumers said that pre-visit activities have been the worst part of their healthcare experience
uptick in consumers who have switched or stopped going to a healthcare provider because of a poor digital experience since 2019
Solutions across healthcare
We work with organizations across the healthcare spectrum to deliver exceptional experiences to today’s healthcare consumer - without hiring an army.
Hospitals & Health Systems
Improve patient access, reduce contact center cost, and automate common workflows.
Payors & Health Plans
Increase enrollment and improve support. From purchasing a plan to filing a claim.
Clinics & Practices
Acquire more patients, offer self service, and decrease staffing costs.
Enhance patient service and communication while capturing new business.
Improve trial recruitment, patient & provider access to treatments, and drive program compliance.
Provide better access to health services and use advanced virtual agents to drive down cost.
Solutions for all
Improve live communication
Transform how consumers interact with your organization by providing modern communication tools at scale.Talk to an expert about our chat solutions
Automate patient experience
Leverage cutting-edge virtual agents to rapidly deploy custom bots for workflow automation.Talk to an expert about our bot solutions
Secure from top to bottom.
Every design decision at Medchat begins with the safety and privacy of your data. Risk assessments, infrastructure as code, continuous integration, secure development lifecycle, automated deployments, strict access and privilege escalation controls, vigilant monitoring, regular audits, and a community of top security researchers that ensures no stone goes unturned.
Every organization is unique. This is why Medchat takes a custom approach for each integration. From omnichannel, to embedded interfaces, to custom bots. We provide custom integration options to meet the specific needs of our customers.
- Electronic Health Record (EHR)
- Customer Relationship Management (CRM)
- Practice Management System (PMS)
- Clinical Trial Management Systems (CTMS)
- Laboratory Information Management System (LIMS)
- Patient Recruitment Systems (PRS)
- Medical Information Management
- Electronic Care Report Form (eCRF)
- And much more...