Changing the way health systems   communicate  

MedChat is the new standard for healthcare communication and intelligent automation at scale.

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Great companies trust us


of consumers wish the digital healthcare experience was smoother and more intuitive. Similar to experiences with Amazon, Netflix, or Uber.


of consumers said that pre-visit activities have been the worst part of their healthcare experience


uptick in consumers who have switched or stopped going to a healthcare provider because of a poor digital experience since 2019

Solutions across healthcare

We work with organizations across the healthcare spectrum to deliver exceptional experiences to today’s healthcare consumer - without hiring an army.

Hospitals & Health Systems

Improve patient access, reduce contact center cost, and automate common workflows.

Payors & Health Plans

Increase enrollment and improve support. From purchasing a plan to filing a claim.

Clinics & Practices

Acquire more patients, offer self service, and decrease staffing costs.

D2C Health

Enhance patient service and communication while capturing new business.

Life Sciences

Improve trial recruitment, patient & provider access to treatments, and drive program compliance.

Public Health

Provide better access to health services and use advanced virtual agents to drive down cost.

Solutions for all

Improve live communication

Transform how consumers interact with your organization by providing modern communication tools at scale.

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Tailored reporting

Robust data pipeline and warehouse gives you access to structured data for actionable business insights.

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Secure from top to bottom.

Every design decision at Medchat begins with the safety and privacy of your data. Risk assessments, infrastructure as code, continuous integration, secure development lifecycle, automated deployments, strict access and privilege escalation controls, vigilant monitoring, regular audits, and a community of top security researchers that ensures no stone goes unturned.

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Endless Integrations

Every organization is unique. This is why Medchat takes a custom approach for each integration. From omnichannel, to embedded interfaces, to custom bots. We provide custom integration options to meet the specific needs of our customers.

  • Electronic Health Record (EHR)
  • Customer Relationship Management (CRM)
  • Practice Management System (PMS)
  • Clinical Trial Management Systems (CTMS)
  • Laboratory Information Management System (LIMS)
  • Patient Recruitment Systems (PRS)
  • Medical Information Management
  • Electronic Care Report Form (eCRF)
  • And much more...