Answer Bot

Get smart about self service

Answer Bot is an intelligent knowledge base built for patient self-service. Reduce call volume by up to 25% while delighting patients and empowering agents - it’s a win-win.

Talk to an expert
Patient portal
Your website

Answers anywhere and everywhere

Answer Bot was built to be deployed across all mediums, from your website to your patient portal. It’s fully customizable and made to feel like a native extension of your brand.

Integrate with Live Chat

Can't find the answer you're looking for? No problem! Allow patients to easily transition to a Live Chat if they need further assistance.

Load content at lightning speed

Our rich editor allows anyone to easily add text, images, hyperlinks, and videos to articles. Customize content flow to optimize discovery.

What should I do if I need help with my claims?

Deep analysis. Actionable insight.

Understand what your patients are searching for, what they are finding, and if they still need to reach out for additional support. Our gap and trend analysis uses machine learning to provide detailed insight into what articles are performing well, what can be improved, and what gaps you need to fill.