Bot Framework

Unlock a new level of service through automation

Medchat’s comprehensive bot framework gives your team the power to deliver enterprise-grade conversational experiences that move the needle.

Talk to an expert

Developer-centric

Rapidly build, test, and deploy custom bots with modern tools, from UI components to real-time webhooks. Using Medchat’s developer platform means less overhead, rapid speed to impact, and more focus on the patient experience.

  • Top-Notch Docs
  • Webhooks
  • API
  • Auth Verification
  • UI Components
  • Custom Layout Engine
  • Multi-Flow Subroutines
  • Input Validation
block: "Id": 0,
       "Type": "ContainerMessageBlock",
       "Orientation": "Vertical",
       "Blocks": [
         {
           "Type": "TextInputMessageBlock",
           "Id": 1,
           "Label": "",
           "Placeholder": "",
           "IsPrivate": false,
           "Validators": [
             {
               "Type": "RequiredValidator"
             }
 1234567891011121314~~999

UI components

Build intelligent chatbots with less code

Medchat blocks are rich, prebuilt UI components that help you create pixel-perfect bots at lightning speed. Built with the collective experience of our design and engineering team, blocks minimize user error and increase the number of successful conversations.

Layout Engine

Built by us, designed by you.

When pre-built components just won’t cut it, our Layout Engine allows you to quickly build custom components that meet any challenge.

Seamlessly connect bots with other tools.

Custom bots can integrate with any 3rd party platform, from an EHR, to management system, to ML library. This gives you ultimate control and the flexibility to automate any workflow or process. The only limitation is your imagination.

  • Appointment Scheduling
  • Patient Intake
  • Medication adherence
  • Symptom checking & triage
  • Billing & payments
  • Prescription Refill
  • Clinical trial recruitment
  • Health plan enrollment
  • Pharmacovigilance

A technology-first approach to healthcare communication.


Rapid iteration

We release hundreds of features and improvements each year to help you stay on the cutting edge.

Security-first

From encryption to third-party testing, we operate a top-level security program that goes far beyond HIPAA-compliance.

Battle-tested reliability

Our systems operate at 99.9%+ uptime with high scalability and redundancy to meet mission critical demand.

Chatbot

Code not your thing?

Check out our Chatbot builder.

Chatbot builder
No problem! Just need to ask a few questions. First name Last name Date of birth Sure thing you’ll need to chat with an agent. One sec. Transfer to agent Transfer to agent Hi! How can we help today? Question about my bill Pay my bill Chat with an agent