MedChat hearts nonprofits

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Does my organization qualify for nonprofit pricing?

MedChat welcomes applications from organizations that hold a valid charitable status with the United States IRS.

Note: The MedChat for nonprofits discount does not apply to customers on an Enterprise Plan.

To qualify, your organization must not be any of the following:

  • A hospital, or health system
  • Involved with health insurance or group health plans
  • Larger than 2,000 employees

How to Apply

Send us an email to and provide the following information:

  • Your organization's legal name
  • Address
  • Website
  • A brief summary of your organization

Once we receive the above information someone from our team will be in touch within 5 business days.

Review Process

We strive to process applications as quickly as possible. The typical review process takes on average about 14 business days from start to finish. While anyone and everyone can use MedChat, not every organization will meet our eligibility standards to receive a nonprofit discount. MedChat will approve and deny applications at our sole discretion. We reserve the right to grant or deny any organization’s application at any time for any reason, and to amend our eligibility guidelines at any time. If you have any questions you can always reach out to us at