Data driven decisions
Custom Reports helps teams quickly analyze their Medchat data to get actionable business insights.
Powerful insight powered by KQL
KQL is a simple query language that allows anyone to build custom reports and get instant answers. No more dedicated engineers building and maintaining data pipelines or warehouses. You get structured access to your Medchat data so you can answer critical business questions and take action faster.
Our powerful editor optimizes your workflow with syntax highlighting, descriptive errors, and auto-completion—it’s like a built-in IDE for building custom reports.
Your data at your fingertips
Our editor provides access to a full map of your data stored in Medchat. This makes building queries a breeze, even across Medchat product lines - Live Chat, Chatbots, Answer Bot, Texting, and more.
Save and share with others
Save custom queries to run on demand, or share with teammates who can run and build on them.
Extract with ease
Our editor gives anyone the ability to download their report as a CSV or Excel file. For advanced use cases and automation, use our custom reports API.